Accessibility

Accessibility for Every Traveler

At iberiaplayhub.com Chauffeured Worldwide, we are committed to offering accessible transportation solutions for guests of all abilities. We are always striving to improve the experience for users with different accessibility requirements.

Our website is built to comply with the Web Content Accessibility Guidelines 2.0, and includes features to support those who navigate without a mouse. We are dedicated to regularly reviewing and updating our site to make it more user-friendly for everyone.

If you have any feedback about accessibility or suggestions for improvement, we would be happy to hear from you—please email us at [email protected]. If you need assistance using our website or making a reservation, call us at 866.323.2378 (BEST) for immediate support.

Accessible Vehicle Choices

We strive to accommodate travelers with disabilities or special needs. Whether you use mobility aids, travel with a service animal, or require extra assistance from your driver, we are here to help and ensure your trip is comfortable.

iberiaplayhub.com provides several ADA-compliant vehicles, such as a Dodge Chrysler Van and two Motorcoaches equipped with ADA lifts, which are ideal for passengers with limited mobility.

Making Reservations with Special Requests

When booking, you can mention any accessibility requirements in the “Special Requests” section of the Livery Coach booking tool or in the “Your Message” field of our contact form. You can also call 866.323.2378 (BEST) to discuss your needs directly.

If you are bringing an assistive device—especially larger items like a foldable wheelchair—please provide its dimensions. This allows us to confirm whether it can be accommodated, especially in vehicle trunks. Please note: rigid-frame wheelchairs generally cannot be transported in our Luxury Sedans.

For the best experience, we recommend making your reservation at least 24 hours in advance.