Terms & Privacy
Our Commitment to Your Privacy
This Privacy Policy explains how we collect, use, store, and share your personal information ("Personal Data") when you use our website. We only use your data as described in this policy and our Terms of Use. We do not share or disclose your information beyond what is outlined here.
Please read this Privacy Policy carefully. We may update it from time to time without prior notice, but any major changes will be announced via email or clearly posted on our website.
By using this website and its content, you accept the terms of this Privacy Policy, even if you have not read it in its entirety.
Information We Collect
We only collect the personal information necessary to provide you with a smooth and positive experience on our website and services. The types of information we may collect include:
- Name and email address: Provided voluntarily when you subscribe to our newsletter or fill out a contact form, allowing us to communicate with you.
- Billing information: To process your orders, we may collect your name, address, and payment details.
- Contact details for inquiries: If you contact us with a question, we may use your information to respond or send relevant marketing materials, either with your consent or based on legitimate interest.
- Co-branded offers: If you take part in a joint promotion, we will clearly state who is collecting your data and which privacy policies apply.
Providing this information is voluntary. By submitting it, you allow us to store and process your data. If you choose not to provide certain details, some website features may not be available to you. You can opt out or request deletion of your Personal Data at any time by emailing [email protected].
Other Data: Anonymous Analytics
We also collect non-personal data (like IP addresses) to monitor site performance, identify popular content, and personalize your experience. This "traffic data" does not identify you personally but helps us improve our marketing and services. We do not use it to track your activity on other websites, and it may be shared in aggregate with partners or advertisers.
Cookies
Our website may use cookies—small files stored in your browser—to enhance your experience. These cookies do not contain personally identifiable information. You can disable cookies in your browser settings, but this may affect some website features.
How We Use Your Information
We may contact you using the information you provide, based on one of the following legal grounds:
- Your consent: If you have agreed to receive communications, we will respect your choice.
- Our contract with you: We may contact you as needed to deliver products or services you have purchased.
- Legitimate interest: If we believe the content is relevant to you (for example, following up after a webinar), you may receive related marketing. You can always opt out.
Payment Processing
We use your information to process payments for products or services you purchase. Only certified third-party providers who comply with GDPR handle this process to keep your payment data secure.
Social Media Advertising
Your information may be used to show you targeted ads on social media or to create lookalike audiences, helping us reach people with similar interests.
Sharing Your Information
We may share your data with carefully chosen third parties, such as:
- Email service providers for sending updates
- Payment processors to complete transactions
- Social media platforms for advertising
- Partner affiliates for promotional activities
Publicly Shared Information
If you share personal information in public areas—such as comments, groups, or forums—others may see and use it. We cannot control how your information is handled outside our website.
Data Storage & Transfers
Your personal data is stored either in our system or with secure third-party providers. Only authorized staff and service partners have access. If you are in the EU, please note that some partners may be located outside the EU. By using our site, you agree to international data transfers as described here.
Data Retention
We retain your data only as long as necessary to provide the services or information you request. Some data may be kept longer to comply with legal or financial obligations.
How We Protect Your Privacy
We treat your personal data with care and confidentiality. However, we may disclose it if:
- Required by law
- Necessary to protect rights or safety
- Needed to investigate suspected violations of this policy or our other terms
Passwords & Account Security
If our website requires you to log in, you are responsible for keeping your credentials safe. Any activity under your username is your responsibility. Always log out after use and inform us immediately if you suspect unauthorized access.
We do not share your password unless required by law or for critical security reasons.
Your Data Rights
You have the right to:
- Know how your data is used and request a copy
- Restrict data use if it is incorrect or unnecessary
- Request your data be updated or deleted ("right to be forgotten")
- Withdraw your consent at any time
- File a complaint with data protection authorities
- Transfer your data to another provider
- Object to its use
- Avoid decisions made solely by automated processing
Unsubscribing
You can unsubscribe from our emails at any time by clicking the unsubscribe link at the bottom of each message. If you have any issues, contact us at [email protected].
Security
We take reasonable steps to protect your information. Trusted third parties who help us manage your data are also held to high standards. While we strive to keep your data safe, no technology is perfect. We will notify you immediately if a breach occurs.
Anti-Spam Policy
We do not send spam and comply with the CAN-SPAM Act. You can always unsubscribe, and we will never sell, rent, or share your email address.
External Links
Our website may link to other sites. We are not responsible for how those sites handle your data. Please review their privacy policies separately.
Children's Privacy
We do not collect information from anyone under 18, in accordance with COPPA and GDPR. Our content is intended for adults only.
Policy Changes
We may use your contact details to inform you about changes to our website or Privacy Policy. Updates take effect as soon as they are published. By continuing to use our website, you accept the revised policy. For significant changes, we will notify you by email or post an announcement on our site.
Who Manages Your Data
We are the data controller and decide how your personal data is used. We work with trusted third-party processors, such as payment and marketing services, and strive to ensure they comply with GDPR.
Contact Us
If you have any questions or concerns about this privacy policy, please call us at 1.866.323.2378 or email us at [email protected].
